LINE · Runner Experience

Connect Every Runner Through LINE

Personalized race communication powered by runner identity, event data, and real-time engagement.

Runner viewing a personalized LINE message with race photo on phone
Problem

Race communication is generic — and runners miss the moments that matter

Mass-broadcast messages get ignored. Photos get buried in galleries. Sponsors lose runners between BIB pickup and the finish line. Engagement drops the moment the race ends.

Solution

Personalized LINE messages tied to each runner's identity

By linking the runner identity platform to LINE Official Account, every runner gets messages, photos, and offers that are actually about them — before, during, and after the race.

How It Works

From idea to race day

01

Link Runner & LINE

Runner connects their LINE ID with the event registration.

02

Trigger Events

Race timing, photo system, and beacons publish events to the LINE engine.

03

Personalized Delivery

Each runner receives content tailored to their bib, finish time, and location.

04

Engagement Loop

Sponsors track interactions; runners share results and badges.

Use Cases

Real moments, real engagement

Personalized Race Photos

  • Runner receives their personal race photos
  • Direct purchase link included
Higher engagement and over 100% increase in photo sales

Finisher Badge

  • Runner receives finish time and personalized digital badge
  • Editable and instantly shareable on social media

LINE Beacon at BIB Collection

  • Automatic promotion delivery when runners arrive
  • Sponsor activation and event information
  • Drives booth engagement
Technology

Built on a proven stack

  • LINE Official Account
  • LINE Messaging API
  • LINE Beacon
  • Runner Identity Platform
  • Kadn CRM Integration
Event Deployment

What organizers need

  • Set up event LINE Official Account
  • Connect timing and photo platforms
  • Place LINE Beacons at BIB collection and key zones
  • Configure sponsor campaign messages
Benefits

Value for everyone at the race

Organizers

  • Better communication with every runner
  • Higher engagement across race week
  • Stronger sponsor activation

Sponsors

  • Measurable interactions per runner
  • Location-based campaigns via beacons

Runners

  • A personalized race experience
  • Instant access to race content

Interested in bringing LINE Integration to your event?

Let's talk about how it fits your race operations, sponsors, and runners.